The Village of Fredericktown is asking residents to be cautious when paying their water/sewer bills online to the Village because of unauthorized third-party bill payment services that show up when searching “Village of Fredericktown”. Recently, a batch of water/sewer third-party bill payments from residents never reached the Village office and payment could not be applied to their accounts.
The best and safest way for residents to pay their water/sewer bill online is through the Village’s website, fredericktownohio.net. These payments are secure and reflected on your account in real time.
Residents are advised that the bill paying services provided by any third-party bill payers are not endorsed by the Village of Fredericktown, nor can the Village accept any responsibility for transactions conducted through these companies. While these services will list contact information for the Village of Fredericktown, the Village of Fredericktown has no contract or affiliation with these companies. Websites will ask users to “Pay your Village of Fredericktown bill”. The company will take payment from a resident and then write a check to the Village. That payment may not reach the Village office for up to 14 business days later, which may lead to residents being charged late fees or penalties. The third-party bill payers may charge additional fees as well.
Residents should also be aware that their banks may also use third-party bill payers for their online bill payments. Again, those payments may not reach the Village office for up to 14 business days later, which may lead to residents being charged late fees or penalties.